FIELD REPRESENTATIVE SENIOR CITIZENS PROGRAM DEFINITION:
Under direction, performs the work involved in assisting the aged with their problems; does related work as required.
NOTE: The definition and examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.
EXAMPLES OF WORK:
Interviews officials and senior citizens concerning problems of the aged.
Gathers information regarding existing programs and the need, purpose, and available facilities for requested or proposed programs.
Interviews senior citizens concerning problems of the aged.
Answers questions on social security benefits, Medicare, Medicaid, welfare food stamps, and other programs providing assistance for senior citizens.
Investigates unusual problems by telephone or field contact, and analyses and reviews potential and current problems of clients.
Determines why problems of the aged occur and proposes possible solutions.
Maintains liaison with senior citizen clubs, religious and civic groups, and other organizations or individuals working with older people.
Refers individuals to appropriate agencies for guidance and assistance.
Prepares accurate and informative reports containing findings, conclusions, and recommendations.
Maintains essential records and files.
Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.
REQUIREMENTS:
NOTE:Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester-hour credits are equal to one (1) year of relevant experience.
Five (5) years of professional experience in work involving counseling or assisting senior citizens with matters involving their welfare.
OR
Possession of a bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience.
NOTE:"Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions.
LICENSE:
Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
KNOWLEDGE AND ABILITIES:
Knowledge of the problems of the aged.
Knowledge of the collection, preparation, editing, and distribution of information.
Knowledge of methods likely to be effective in securing the active good will and cooperation of civic, business, and other agencies.
Knowledge of preparing suitable releases for newspapers.
Knowledge of preparing reports and maintaining essential records and files.
Ability to collect, analyze, and interpret sociological data and to express those clearly in conversation.
Ability to prepare various types of copy and newspaper releases.
Ability to work harmoniously with associates and other individuals.
Ability to prepare clear, sound, accurate, and informative reports.
Ability to maintain essential records and files.
Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
