You are reading the State of New Jersey Job Descriptions. This is not a Job Vacancy Announcement.

Job Specification

HUMAN SERVICES SPECIALIST 4 
 
 DEFINITION:
 
 Under general direction of an administrative official, supervises
 work of assigned staff;  ensures effective and efficient
 utilization of available resources to achieve established goals;
 assign workloads and specific duties to staff;  review work of
 others; establish unit's work procedures and priorities; instruct
 staff on policies and procedures; ensures adherence to program
 laws, rules, regulations, policies and procedures; demonstrates
 effective leadership skills to assure employee development;
 establishes and maintains relationships with public and private
 agencies; does related work as required.

 NOTE: The examples of work for this title are for illustrative
 purposes only.  A particular position using this title may not
 perform all duties listed in this job specification.  Conversely,
 all duties performed on the job may not be listed.

NOTE:  Appointments may be made to positions requiring bilingual skills.

09003- Bilingual in Spanish and English. 
SPECIAL SKILL	
Applicants must be able to read, write, speak, understand, or communicate in 
Spanish and English sufficiently to perform the duties of this position.


EXAMPLES OF WORK:

 Plans, organizes, and assigns the work of the organizational unit
 and evaluates employee performance and conduct, enabling the
 effective recommendation of the hiring, firing, promoting and
 disciplining of subordinates.

 Responsible for development and training of assigned staff.

 Reviews and authorizes disposition of applications for program
 services.

 Reviews,  for approval, legal documents for the formal
 presentation of complaints or petitions of paternity or support.

 Establishes and periodically monitors the procedures utilized
 by staff to collect, investigate and verify information furnished
 by clients and alleged absent parent.

 Establishes and maintains working relationships with private
 and public agencies and employers to create employment 
 opportunities, placements and supportive services to enhance 
 job retention.

 Develops and updates information, given by staff to applicants,
 on job requirements, occupational opportunities, placements
 and supportive services to enhance job retention.

 Collaborates with staff to plan and carry out services for clients.

 Analyzes, interprets and applies program laws, rules, regulations, 
 policies and procedures.

 Prepares clear, concise, accurate and informative reports.

 Resolves interpersonal work problems among staff.

 Supervises the establishment and maintenance of records
 and files.

 Will  be required to learn to utilize various types of electronic
 and/or manual recording and information systems used by
 the agency, office, or related units.
 
 REQUIREMENTS:

 EDUCATION:

 Sixty (60) semester hour credits from an accredited college 
 or university.

 EXPERIENCE:
  
 Three (3) years experience involving any combination of the following:
 securing/verifying information and making determinations or
 recommendations relating to eligibility or qualifications of applicants 
 for loans, insurance, credit or entitlement to cash awards, financial  
 benefits, or adjustment and settlement of insurance claims;
 investigations involving the collection of facts and information by
 observing conditions, examining records, interviewing individuals, 
 and preparing  investigative reports of findings; or investigating, 
 establishing and/or enforcing support obligations in a welfare board 
 or agency, court system, or related agency.

 NOTE:  A Bachelor's degree may be substituted for the 
 education requirement shown above and for two of the three years 
 of required experience.  There is no substitution of education for 
 the remaining one year of experience.  

 NOTE:  Applicants who do not possess the required education 
 may substitute experience as indicated on a year for year basis.

 LICENSE:

 Appointees will be required to possess a driver's license valid 
 in New Jersey only if the operation of a vehicle, rather than
 employee mobility, is necessary to perform essential duties of 
 the position.

 KNOWLEDGE AND ABILITIES:

 Knowledge of public welfare theory, procedures, terminology, methods, 
 and problems involved in supervising a public assistance program.

 Knowledge of applicable federal and State laws, rules and
 regulations governing public assistance programs.

 Knowledge of methods for reviewing, analyzing and evaluating
 information in relation to eligibility requirements.

 Knowledge of eligibility standards, policies, and procedures of
 the department or agencies associated with public assistance
 programs.

 Knowledge of principles and techniques of supervision.

 Knowledge of employee performance evaluation and 
 disciplinary procedures.

 Ability to comprehend, analyze, and interpret welfare laws,
 rules, regulations, and procedures and to apply them with
 consistency to individual cases.

 Ability to interpret and communicate agency or board policies 
 and philosophy to clients and assigned staff.

 Ability to schedule and organize work activities for assigned
 staff.

 Ability to establish goals and set priorities for operating unit(s).

 Ability  to  instruct staff on the financial resources pertaining
 to client's eligibility for program services.

 Ability to evaluate recommendations of assigned staff, give 
 them assignments, instructions, and supervise their work.

 Ability to establish and maintain cooperative, courteous
 relationships with assigned staff, businesspersons, 
 employers and associates.

 Ability to prepare clear, sound, accurate, and informative
 reports containing findings, conclusions, and recommendations.

 Ability to supervise the establishment and maintenance of 
 records and files.

 Ability to utilize various types of electronic and/or manual
 recording and information systems used by the agency, 
 office, or related units.

 Ability to read, write, speak, understand, and communicate in
 English sufficiently to perform duties of this position.  American
 Sign Language or Braille may also be considered as acceptable
 forms of communication.
 
 Persons with mental or physical disabilities are eligible as long
 as they can perform essential functions of the job with or without
 reasonable accommodation.  If the accommodation cannot be 
 made because it would cause the employer undue hardship, 
 such persons may not be eligible.

This job specification is applicable to the following title code(s) which
are different work week or work month and/or variants of the job class title:
Job
Spec
Code
VariantState,
Local or
Common
Class of
Service
Work
Week
State
Class
Code
Local
Class
Code
Salary
Range
Note
07997LC N/A04-
09003Bilingual In Spanish And EnglishLC N/A04-

This job specification is for local government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.

10/12/2010