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Job Specification 21801


COMMUNICATIONS OPERATOR TRAINEE

 

DEFINITION


 Under direction, in a centralized communication center as trainee and
 productive worker, learns to perform varied types of communications
 work; does related work.

 NOTE: The examples of work for this title are for
 illustrative purposes only. A particular position using this title may
 not perform all duties listed in this job specification. Conversely,
 all duties performed on the job may not be listed.


EXAMPLES OF WORK:


 Under supervision, as trainee and productive worker:

 Receives fire calls, transmits fire alarms, and dispatches personnel
 and fire equipment.

 Receives and transmits radio communications to law enforcement
 agencies, police patrol cars, and others for appropriate action.

 Learns to make entries, inquiries, cancellations, and modifications of
 records in the National Crime Information Center and the State Crime
 Information Center, the Stolen Vehicle file, Stolen License Plate
 file, Stolen/Missing Gun file, Stolen Article file, Wanted Person
 file, Stolen/Embezzled/Counterfeited/ Missing Securities file, the
 Stolen Boat file and other systems for law enforcement agencies of the
 state.

 Utilizes video display keyboard equipment and/or data processing or
 computer oriented equipment in receiving and sending messages to state
 and out-of-state law enforcement agencies.

 Maintains a daily radio log of all incoming and outgoing
 communications.

 Receives and answers telephone, radio, and teletype inquiries of the
 National Crime Information Center and State Crime Information Center
 for law enforcement agencies of the state.

 Maintains and updates NCIC, SCIC and other files.

 Receives and records telephone complaints and requests from the
 general public for police assistance.

 Receives and records calls for ambulance service and dispatches
 ambulances to desired locations.

 Maintains the official station records and log.

 Provides information upon request in accord with established
 procedures and regulations.

 Types reports, statistical data, and other information, and learns to
 prepare and maintain essential records and files.

 By means of a communications terminal, enters and receives information
 from a central computer on persons arrested or suspected of criminal
 activity.

 Operates a communications terminal keyboard to enter information
 regarding arrests and crimes into a computer and searches computer
 memory to match current information versus past records for
 identification purposes and to retrieve previous criminal records.

 Will be required to learn to utilize various types of electronic
 and/or manual recording and computerized information systems used by
 the agency, office, or related units.

 REQUIREMENTS:

      LICENSE:

      Appointees will be required to possess a driver's license valid
 in New Jersey only if the operation of a vehicle, rather than employee
 mobility, is necessary to perform the essential duties of the
 position.

 KNOWLEDGE AND ABILITIES:

 Knowledge of filing and other office routines.

 Ability to adhere strictly to established procedure and protocol and
 work in a law enforcement agency communication unit.

 Ability to profit by an inservice training program in emergency and
 other communications.

 Ability to understand, remember, and carry out oral and written
 instructions and to learn quickly from oral and written directions and
 from demonstrations.

 Ability to operate data processing and computer oriented equipment
 used in receiving and sending messages after a period of training.

 Ability to make entries and changes of varied types in records of the
 National Crime Information and State Crime Information Centers and in
 other date files after a period of training.

 Ability and willingness to work eight (8) hours on a rotational shift
 to include weekends and holidays.

 Ability to receive and transmit radio communications to law
 enforcement agencies and police patrol cars after a period of
 training.

 Ability to use a keyboard with skill, speed, and accuracy after a
 period of training.

 Ability to maintain a daily radio log of incoming and outgoing
 communications.

 Ability to receive and answer telephone, radio, and teletype inquiries
 for law enforcement agencies after a period of training.

 Ability to prepare factual reports in appropriate form after a period
 of training.

 Ability to maintain essential records and files.

 Ability to learn to utilize various types of electronic and/or manual
 recording and information systems used by the agency, office, or
 related units.

 Ability to read, write, speak, understand, or communicate in English
 sufficiently to perform the duties of this position. American Sign
 Language or Braille may also be considered as acceptable forms of
 communication.

 Persons with mental or physical disabilities are eligible as long as
 they can perform the essential functions of the job after reasonable
 accommodation is made to their known limitations. If the accommodation
 cannot be made because it would cause the employer undue hardship,
 such persons may not be eligible.

 ADVANCEMENT:

 Upon the successful completion of the twelve (12) month training
 period, appointee will be eligible for advancement under Department of
 Personnel procedure to the title Communications Operator or
 Communications Operator, Secured Facilities.

 The inability of an employee to attain a level of performance
 warranting advancement to the title listed above shall be considered
 as cause for separation.

 CODES: 99/A99-21801             MCK           10/01/05