COMMUNICATIONS OPERATOR TRAINEE
Under direction, in a centralized communication center as trainee and
productive worker, learns to perform varied types of communications
work; does related work.
NOTE: The examples of work for this title are for
illustrative purposes only. A particular position using this title may
not perform all duties listed in this job specification. Conversely,
all duties performed on the job may not be listed.
EXAMPLES OF WORK:
Under supervision, as trainee and productive worker:
Receives fire calls, transmits fire alarms, and dispatches personnel
and fire equipment.
Receives and transmits radio communications to law enforcement
agencies, police patrol cars, and others for appropriate action.
Learns to make entries, inquiries, cancellations, and modifications of
records in the National Crime Information Center and the State Crime
Information Center, the Stolen Vehicle file, Stolen License Plate
file, Stolen/Missing Gun file, Stolen Article file, Wanted Person
file, Stolen/Embezzled/Counterfeited/ Missing Securities file, the
Stolen Boat file and other systems for law enforcement agencies of the
Utilizes video display keyboard equipment and/or data processing or
computer oriented equipment in receiving and sending messages to state
and out-of-state law enforcement agencies.
Maintains a daily radio log of all incoming and outgoing
Receives and answers telephone, radio, and teletype inquiries of the
National Crime Information Center and State Crime Information Center
for law enforcement agencies of the state.
Maintains and updates NCIC, SCIC and other files.
Receives and records telephone complaints and requests from the
general public for police assistance.
Receives and records calls for ambulance service and dispatches
ambulances to desired locations.
Maintains the official station records and log.
Provides information upon request in accord with established
procedures and regulations.
Types reports, statistical data, and other information, and learns to
prepare and maintain essential records and files.
By means of a communications terminal, enters and receives information
from a central computer on persons arrested or suspected of criminal
Operates a communications terminal keyboard to enter information
regarding arrests and crimes into a computer and searches computer
memory to match current information versus past records for
identification purposes and to retrieve previous criminal records.
Will be required to learn to utilize various types of electronic
and/or manual recording and computerized information systems used by
the agency, office, or related units.
Appointees will be required to possess a driver's license valid
in New Jersey only if the operation of a vehicle, rather than employee
mobility, is necessary to perform the essential duties of the
KNOWLEDGE AND ABILITIES:
Knowledge of filing and other office routines.
Ability to adhere strictly to established procedure and protocol and
work in a law enforcement agency communication unit.
Ability to profit by an inservice training program in emergency and
Ability to understand, remember, and carry out oral and written
instructions and to learn quickly from oral and written directions and
Ability to operate data processing and computer oriented equipment
used in receiving and sending messages after a period of training.
Ability to make entries and changes of varied types in records of the
National Crime Information and State Crime Information Centers and in
other date files after a period of training.
Ability and willingness to work eight (8) hours on a rotational shift
to include weekends and holidays.
Ability to receive and transmit radio communications to law
enforcement agencies and police patrol cars after a period of
Ability to use a keyboard with skill, speed, and accuracy after a
period of training.
Ability to maintain a daily radio log of incoming and outgoing
Ability to receive and answer telephone, radio, and teletype inquiries
for law enforcement agencies after a period of training.
Ability to prepare factual reports in appropriate form after a period
Ability to maintain essential records and files.
Ability to learn to utilize various types of electronic and/or manual
recording and information systems used by the agency, office, or
Ability to read, write, speak, understand, or communicate in English
sufficiently to perform the duties of this position. American Sign
Language or Braille may also be considered as acceptable forms of
Persons with mental or physical disabilities are eligible as long as
they can perform the essential functions of the job after reasonable
accommodation is made to their known limitations. If the accommodation
cannot be made because it would cause the employer undue hardship,
such persons may not be eligible.
Upon the successful completion of the twelve (12) month training
period, appointee will be eligible for advancement under Department of
Personnel procedure to the title Communications Operator or
Communications Operator, Secured Facilities.
The inability of an employee to attain a level of performance
warranting advancement to the title listed above shall be considered
as cause for separation.
CODES: 99/A99-21801 MCK 10/01/05