Under the direction of an Administrator or Associate Administrator,
Prison Complex or higher level supervisor in the Department of
Corrections, provides oversight for Custody Programs and operations,
functions as a higher level manager in the custody work force chain of
command providing oversight of subordinate custody employees,
and ensures the care, custody and maintenance of discipline among
inmates at all levels of incarceration residing at various site locations.
NOTE: The examples of work for this title are for illustrative
purposes only. A particular position using this title may not perform
all duties listed in the job specification. Conversely, all duties
performed on the job may not be listed.
EXAMPLES OF WORK
Exercises all powers and rights of enforcement to function as
a law enforcement officer for the detection, arrest and conviction
Manages the custody work force chain of command, and oversees
Organizes supervisory custodial work and develops effective work
Ensures the observance of laws and regulations by inmates,
custody staff, civilian employees and visitors.
Where appropriate, oversees non-criminal facility investigations
of violations of rules and regulations by custody staff members or
inmates and recommends and/or initiates appropriate action.
Reviews pertinent criminal intelligence regarding institutional
security and ensures appropriate action.
Conducts grievance hearings with labor organizations and/or
individuals who have submitted contractual and non-contractual
grievances. May be required to represent management at
Oversees the preparation of schedules for staff; the assignment of
officers to posts and shifts, the scheduling of overtime as required
and vacation scheduling. Evaluates the need for overtime and
implements procedures for eliminating unnecessary overtime
Develops or supervises the development of training programs for
all custody personnel.
Responds to attempted or actual escapes, enforces escape plans,
and submits comprehensive reports of circumstances to the appropriate
administrator and/or Director.
Plans, organizes and assigns the work of the organizational unit and
evaluates employee performance and conduct, enabling the effective
hiring, promotion, termination, and/or disciplining of subordinates.
Carries a firearm and other restraint/defense equipment while
performing duties or off-duty; is responsible for the care, use and
security of firearms and equipment.
Responsible for the operations of custodial staff and the briefing
of shift lieutenants regarding proper performance of essential
Serves as a member of the various Classification Committees
and utilizes inmate classification material to make judgments
regarding the degree of custody required for an individual inmate
to prevent disturbances and escapes.
Oversees the access to services for the inmate population including
but not limited to Education, social services, drug treatment, etc.
Ensures appropriate access to health services for the inmate population.
Evaluates the fiscal needs of the custody unit, submits requests
for budget appropriations, attempts to operate within fiscal
restraints and justifies cost overruns.
Ensures that all emergencies and unusual incidents are reported
and responded to following the protocols established by the
Department. Ensures appropriate escape procedures are
implemented and enforced. Submits/provides comprehensive
reports of escapes and other emergent situations and are reported
through the chain of command.
May operate the Central Operations Desk as the centralized contact
person where all statewide facilities report incidents and occurrences.
Responsible for recording, screening and processing information and
making notifications to the appropriate authorities.
Evaluates incidents that seriously affect the normal operations of the
facility or any other activity that would result in a significant negative
impact on the facility and initiates action as dictated by departmental
May serve as a regional supervisor for more than one correctional facility,
conducting audits of custody programs and serving as a liaison between
the Central Office Administration and the Correctional facilities.
Required to prepare complex, technically sound, accurate informative
reports, documents and correspondence. Using various forums and
techniques, communicates effectively the mission and goals of the
department, both verbally and in writing.
Will be required to learn to utilize various types of electronic and/or
manual recording and information systems used by the agency,
office, or related units.
High School diploma or its equivalent
Six (6) years of experience in the care and custody of inmates
in a correctional institution, three (3) years of which shall have
been in a supervisory capacity.
Appointees must possess a driver's license valid in the State
of New Jersey.
NOTE: The responsibility for ensuring that employees possess
the required motor vehicle license, commensurate with the class
and type of vehicles they operate, rests with the Appointing Authority
Appointees to this position shall be required to qualify in the use of
firearms on an annual basis.
KNOWLEDGE AND ABILITIES:
Knowledge of the theory, principles and practices of modern law
enforcement and those relevant to the security care and rehabilitation
of criminal offenders.
Knowledge of custodial care procedures in a correctional setting
and the issues related to managing and maintaining a secure, safe
and orderly correctional facility.
Knowledge of the methods of resource allocation and reallocation.
Knowledge of the care, use and security of firearms and other
Knowledge of the techniques necessary to conduct investigations.
Knowledge of the methods used in supervising the custody, rehabilitation,
protection, housing, feeding, work and discipline of inmates to assist them
toward social rehabilitation.
Ability to carry a weapon while on duty.
Ability to formulate and communicate program goals and objectives
in a manner that will encourage staff cooperation to achieve these
program goals and objectives.
Ability to read and interpret information on the standards, policies,
objectives, regulations and procedures established by the Department
of Corrections for the conduct of correctional institutions and to apply
them to specific situations.
Ability to read and interpret information on the New Jersey 2C criminal
code and apply it to the use of lethal and nonlethal force in the custody
of social offenders.
Ability to assign and instruct the work of subordinate employees and
supervise their work and performance.
Ability to develop and maintain adequate staffing standards.
Ability to supervise and conduct investigations and inspections.
Ability to develop and execute the necessary plans to contend with
emergencies and other crisis situations and to remain calm and
decisive in those situations.
Ability to function as a law enforcement officer for the detection,
arrest and conviction of offenders.
Ability to be proficient in the care, use and security of firearms and
other restraint/defense equipment.
Ability to learn to utilize various types of electronic and/or manual
ecording and information systems used by the agency, office or
Ability to read, write, speak, understand, or communicate in English
sufficiently to perform the duties of this position. American Sign
Language or Braille may also be considered as acceptable forms
Persons with mental or physical disabilities are eligible as long
As they can perform essential functions of the job with or without
reasonable accommodation. If the accommodation cannot be made
because it would cause the employer undue hardship, such persons
may not be eligible.
This job specification is applicable to the following title code:
This job specification is for state government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.