You are reading the State of New Jersey Job Descriptions. This is not a Job Vacancy Announcement.

Job Specification



Under close supervision of a supervisory officer in a state department or 
agency, assists in the analysis and evaluation of internal operations, business 
practices, methods, and techniques of the organization to determine optimal 
solutions and/or approaches to satisfy agency information technology (IT) 
business needs/initiatives.  Assists in the evaluation of usersí needs and in 
the preparation of recommendations for IT solutions; does other related 
duties as required.


Incumbents serving in this title perform tasks under close supervision and 
according to specific work instructions. They perform routine administrative 
analytical work in support of the organization's information processing needs.  
The tasks are basic, procedural, and uncomplicated for the most part, and 
most of the work is reviewed upon completion. 
NOTE:  The examples of work for this title are for illustrative purposes only. 
A particular position using this title may not perform all duties listed in this 
job specification. Conversely, all duties performed on the job may not be listed.


Reviews current operational procedures, business rules, and practices to 
gain familiarity with agency operations and, under close supervision, analyzes 
same to determine feasibility for automation, identify problems or areas for 
improvement, and suggest solutions.

Assists in reviewing and evaluating the efficiency and effectiveness of existing 
information processing systems; may assist in determining specific system 
requirements; may perform system and application needs analysis.

Assists in analyzing information, processes, and/or statistical and operating 
reports to detect work backlogs and system problems.

Suggests enhancements or new systems, application software, or services 
to improve production or workflow and to meet current and projected business 

Assists in the gathering and development of business and user requirements, 
including attending 
Joint Application Design (JAD) sessions.  

Assists with the planning, development, implementation, and/or maintenance 
of new or enhanced systems.

Assists in the preparation of various standard and ad hoc reports for business 
units and IT.

Assists in providing system support to users.

May participate in testing activities for new or enhanced systems, including 
the development of test data and scripts.

Assists in the development of specifications, procedures, forms, checklists, 
flowcharts, support documentation, memoranda, etc. 

Assists in preparing training and instructional manuals/materials; may
participate in training sessions conducted by higher level analysts or 
other staff.

May assist in the investigation of program issues/bugs and collaborate with 
development teams to address issues reported; suggests solutions and may 
initiate corrective measures. 

Maintains and assists in establishing accurate control records and follow-up 
procedures for all ongoing projects.

Will be required to learn to utilize various types of electronic and/or manual 
recording and information systems used by the agency, office, or related units.



Graduation from an accredited college or university with a Bachelorís degree.                                                                                                                                          


One (1) year of experience in work involving the review, analysis, and evaluation 
of the administrative, business, and/or operational policies, procedures, practices, 
and processes and/or the technological requirements of an organization for the 
purpose of revising/enhancing existing information systems and/or 
developing/acquiring and implementing new IT solutions and services.

NOTE:  Applicants who do not possess the required education may substitute 
additional experience as indicated on a year for year basis with thirty (30) 
semester hour credits being equal to one (1) year of experience. 

NOTE:  A Master's degree in Public Administration, Business Administration, 
Computer Science, Information Technology, Software Engineering,
Information Security, Network Administration, or Database Management from 
an accredited college or university may be substituted for one (1) year of the 
indicated experience. 


Appointees will be required to possess a driver's license valid in New Jersey 
only if the operation of a vehicle, rather than employee mobility, is necessary 
to perform the essential duties of the position.


Knowledge of administrative, organizational, operational, and business 
practices and procedures.

Knowledge of system architecture and application design methods and 

Knowledge of the methods and techniques used in the review and analysis 
of administrative procedures, and existing information systemsí performance 
to determine the effectiveness of, or the need to, implement new or revised 
procedures and/or management information systems.

Knowledge of statistical theory, practices, and techniques; business intelligence 
and reporting tools; and their application to the analysis and evaluation of 
administrative procedures and processes.

Knowledge of the capabilities, programming, techniques, and intricacies of 
computerized systems, peripherals, and supportive operational equipment.

Knowledge of general purpose software.

Knowledge of the methods used in the  analysis and correction of procedures.

Knowledge of the considerations involved in the planning, design, and logic 
of information processing systems.

Knowledge of the methods used in the development and writing of summaries 
of daily, weekly, or monthly activities.

Knowledge of systems development life cycle.

Ability to learn to maintain systems documentation including feasibility reports; 
specifications; design documentation; test scripts, data, and results; costs; 
maintenance; change control; upgrades; training; etc.

Ability to identify and analyze problems, use sound reasoning to arrive at 
conclusions, and distinguish between relevant and irrelevant information to 
make logical judgments.

Ability to plan, organize, and effectively handle multiple tasks/priorities and 
demonstrate an effective and efficient use of time considering priorities, 
timelines, and timeliness issues.

Ability to work with others to achieve goals and to develop and maintain 
successful, professional working relationships with team members and 
system users.

Ability to analyze, comprehend and interpret policies, laws, rules and 
regulations and to make decisions based on them.

Ability to learn how to conduct studies to determine the feasibility of employing 
information processing techniques or systems to improve operational procedures
and to develop documentation that contains detailed analyses of functions and 
cost estimates.

Ability to learn how to review operations and evaluate the suitability, objectives, 
efficiency, effectiveness and administration of information systems and programs.

Ability to establish and maintain liaison with the appropriate agencies and outside 
vendors as to the information processing requirements and needs of the agency.

Ability to participate in the training of operating personnel when new or revised
systems are to be implemented.

Ability to assist in creating flowcharts that illustrate the layout and decision trees 
of agency processes and procedures.

Ability to learn, understand, and readily adapt to the systems used by the agency.

Ability to learn to prepare, review, and revise forms for use with systems.

Ability to learn to prepare correspondence, documentation, memoranda, 
specifications, written policies, guidelines, etc.

Ability to prepare clear, sound, accurate, and informative statistical and narrative 
reports containing findings, analyses, conclusions, and recommendations.

Ability to maintain essential records and files.

Ability to learn to utilize various types of electronic and/or manual recording 
and information systems used by the agency, office, or related units.

Ability to read, write, speak, understand, or communicate in English sufficiently 
to perform the duties of this position.  American Sign Language or Braille may 
also be considered as acceptable forms of communication.

Persons with mental or physical disabilities are eligible as long as they can 
perform essential functions of the job with or without reasonable accommodation. 
 If the accommodation cannot be made because it would cause the employer 
undue hardship, such persons may not be eligible.

This job specification is applicable to the following title code(s) which
are different work week or work month and/or variants of the job class title:
Local or
Class of
50072DInformation SystemsSCNE19N/AP19-
50100DInformation SystemsSC4019N/AP20-

This job specification is for state government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.