ADMINISTRATIVE ANALYST 1, INFORMATION SYSTEMS
Under close supervision of a supervisory officer in a state department or
agency, assists in the analysis and evaluation of internal operations, business
practices, methods, and techniques of the organization to determine optimal
solutions and/or approaches to satisfy agency information technology (IT)
business needs/initiatives. Assists in the evaluation of usersí needs and in
the preparation of recommendations for IT solutions; does other related
duties as required.
Incumbents serving in this title perform tasks under close supervision and
according to specific work instructions. They perform routine administrative
analytical work in support of the organization's information processing needs.
The tasks are basic, procedural, and uncomplicated for the most part, and
most of the work is reviewed upon completion.
NOTE: The examples of work for this title are for illustrative purposes only.
A particular position using this title may not perform all duties listed in this
job specification. Conversely, all duties performed on the job may not be listed.
EXAMPLES OF WORK
Reviews current operational procedures, business rules, and practices to
gain familiarity with agency operations and, under close supervision, analyzes
same to determine feasibility for automation, identify problems or areas for
improvement, and suggest solutions.
Assists in reviewing and evaluating the efficiency and effectiveness of existing
information processing systems; may assist in determining specific system
requirements; may perform system and application needs analysis.
Assists in analyzing information, processes, and/or statistical and operating
reports to detect work backlogs and system problems.
Suggests enhancements or new systems, application software, or services
to improve production or workflow and to meet current and projected business
Assists in the gathering and development of business and user requirements,
Joint Application Design (JAD) sessions.
Assists with the planning, development, implementation, and/or maintenance
of new or enhanced systems.
Assists in the preparation of various standard and ad hoc reports for business
units and IT.
Assists in providing system support to users.
May participate in testing activities for new or enhanced systems, including
the development of test data and scripts.
Assists in the development of specifications, procedures, forms, checklists,
flowcharts, support documentation, memoranda, etc.
Assists in preparing training and instructional manuals/materials; may
participate in training sessions conducted by higher level analysts or
May assist in the investigation of program issues/bugs and collaborate with
development teams to address issues reported; suggests solutions and may
initiate corrective measures.
Maintains and assists in establishing accurate control records and follow-up
procedures for all ongoing projects.
Will be required to learn to utilize various types of electronic and/or manual
recording and information systems used by the agency, office, or related units.
Graduation from an accredited college or university with a Bachelorís degree.
One (1) year of experience in work involving the review, analysis, and evaluation
of the administrative, business, and/or operational policies, procedures, practices,
and processes and/or the technological requirements of an organization for the
purpose of revising/enhancing existing information systems and/or
developing/acquiring and implementing new IT solutions and services.
NOTE: Applicants who do not possess the required education may substitute
additional experience as indicated on a year for year basis with thirty (30)
semester hour credits being equal to one (1) year of experience.
NOTE: A Master's degree in Public Administration, Business Administration,
Computer Science, Information Technology, Software Engineering,
Information Security, Network Administration, or Database Management from
an accredited college or university may be substituted for one (1) year of the
Appointees will be required to possess a driver's license valid in New Jersey
only if the operation of a vehicle, rather than employee mobility, is necessary
to perform the essential duties of the position.
KNOWLEDGE AND ABILITIES
Knowledge of administrative, organizational, operational, and business
practices and procedures.
Knowledge of system architecture and application design methods and
Knowledge of the methods and techniques used in the review and analysis
of administrative procedures, and existing information systemsí performance
to determine the effectiveness of, or the need to, implement new or revised
procedures and/or management information systems.
Knowledge of statistical theory, practices, and techniques; business intelligence
and reporting tools; and their application to the analysis and evaluation of
administrative procedures and processes.
Knowledge of the capabilities, programming, techniques, and intricacies of
computerized systems, peripherals, and supportive operational equipment.
Knowledge of general purpose software.
Knowledge of the methods used in the analysis and correction of procedures.
Knowledge of the considerations involved in the planning, design, and logic
of information processing systems.
Knowledge of the methods used in the development and writing of summaries
of daily, weekly, or monthly activities.
Knowledge of systems development life cycle.
Ability to learn to maintain systems documentation including feasibility reports;
specifications; design documentation; test scripts, data, and results; costs;
maintenance; change control; upgrades; training; etc.
Ability to identify and analyze problems, use sound reasoning to arrive at
conclusions, and distinguish between relevant and irrelevant information to
make logical judgments.
Ability to plan, organize, and effectively handle multiple tasks/priorities and
demonstrate an effective and efficient use of time considering priorities,
timelines, and timeliness issues.
Ability to work with others to achieve goals and to develop and maintain
successful, professional working relationships with team members and
Ability to analyze, comprehend and interpret policies, laws, rules and
regulations and to make decisions based on them.
Ability to learn how to conduct studies to determine the feasibility of employing
information processing techniques or systems to improve operational procedures
and to develop documentation that contains detailed analyses of functions and
Ability to learn how to review operations and evaluate the suitability, objectives,
efficiency, effectiveness and administration of information systems and programs.
Ability to establish and maintain liaison with the appropriate agencies and outside
vendors as to the information processing requirements and needs of the agency.
Ability to participate in the training of operating personnel when new or revised
systems are to be implemented.
Ability to assist in creating flowcharts that illustrate the layout and decision trees
of agency processes and procedures.
Ability to learn, understand, and readily adapt to the systems used by the agency.
Ability to learn to prepare, review, and revise forms for use with systems.
Ability to learn to prepare correspondence, documentation, memoranda,
specifications, written policies, guidelines, etc.
Ability to prepare clear, sound, accurate, and informative statistical and narrative
reports containing findings, analyses, conclusions, and recommendations.
Ability to maintain essential records and files.
Ability to learn to utilize various types of electronic and/or manual recording
and information systems used by the agency, office, or related units.
Ability to read, write, speak, understand, or communicate in English sufficiently
to perform the duties of this position. American Sign Language or Braille may
also be considered as acceptable forms of communication.
Persons with mental or physical disabilities are eligible as long as they can
perform essential functions of the job with or without reasonable accommodation.
If the accommodation cannot be made because it would cause the employer
undue hardship, such persons may not be eligible.
This job specification is applicable to the following title code(s) which
are different work week or work month and/or variants of the job class title:
This job specification is for state government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.