RECORDS SUPPORT TECHNICIAN 1
Under close supervision, performs varied clerical work involving
the processing and filing of records; does other duties as required.
NOTE: Incumbents may be required to utilize keyboard equipment
to input and/or retrieve information on a computer console, typewriter
or other key entry device used by the agency. Incumbents are not
expected to perform keyboarding/typing tasks with the speed and
accuracy required of a Keyboarding Clerk.
EXAMPLES OF WORK:
Receives, retrieves and sorts documents, papers, forms and other
materials in accordance with established policies, procedures and
Scans or reads incoming materials in order to determine how and
where they should be classified or filed.
Files correspondence, cards, invoices, receipts and other records in
alphabetical or numerical order, or according to the filing system used.
Learns the steps involved in the review and processing of documents,
forms and other materials in accordance with established rules,
regulations and/or agency guidelines.
Locates and removes materials from file when requested.
Assigns, records and stamps identification numbers or codes in order
to index materials for filing.
Performs general office duties such as faxing documents and
Operates, maintains and makes minor adjustments to various
Converts documents to films for storage on microforms such as
microfilm or microfiche where such equipment is used.
Enters and/or retrieves information on a computer terminal.
May occasionally perform keyboarding/typing duties, but not as
the primary function of the position.
Receives, reviews, arranges, and prepares records for microfilming.
Files important and/or confidential documents in a vault or other
storage media used by the appointing authority; removes documents
from vault upon authorized request.
When assigned to a law enforcement agency, may be required to
take and file fingerprints; types fingerprint cards of persons committed
to jail, or persons applying for firearm permits.
When assigned to a law enforcement agency, learns to perform
specialized clerical work involving the obtaining, receiving, disseminating,
filing, maintaining and releasing of criminal and other law enforcement
Makes photo copies of letters, checks, leases, permits, applications,
and other documents.
May assist registrants in the completion of applications or forms.
Locates, examines, retraces and files maps.
Answers routine and/or repetitive telephone and e-mail inquires;
resolves problems of an uncomplicated nature; escalates the more
difficult inquires to the appropriate person.
May operate a telephone switchboard.
Records and/or maintains simple logs or reports of information pertaining
to filing, data entry and retrieval, or record processing activities.
Will be required to learn to utilize various types of electronic and/or
manual recording and information systems used by the agency,
office, or related units.
Appointees will be required to possess a driver's license valid in
New Jersey only if the operation of a vehicle, rather than employee
mobility, is necessary to perform essential duties of the position.
KNOWLEDGE & ABILITIES:
Knowledge of office methods, procedures, policies, guidelines and
equipment used to check, sort, index, store and file records after a
period of training.
Knowledge of alpha-numeric sequencing.
Ability to make simple mathematical calculations.
Ability to sort mail.
Ability to learn to operate, maintain and make minor adjustments
to various office machines and equipment including but not limited to
various types of electronic and/or manual recording and information
systems used by the agency, office, or related units.
Ability to organize work and develop effective work methods.
Ability to check, sort, file, and obtain documents.
Ability to understand, remember and carry out oral and written
Ability to work effectively with associates, superior officials, and
members of the public concerned with the work of the unit.
Ability to read, write, speak, understand, and communicate in English
sufficiently to perform duties of this position. American Sign Language
or Braille may also be considered as acceptable forms of communication.
Persons with mental or physical disabilities are eligible as long as they
can perform essential functions of the job with or without reasonable
accommodation. If the accommodation cannot be made because it
would cause the employer undue hardship, such persons may not be
This job specification is applicable to the following title code:
This job specification is for local government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.