MANAGER 1 INFORMATION PROCESSINGJOB CATEGORY SUMMARY
A position in this category typically functions as a manager of an organizational unit, monitors progress of projects, and implements, monitors, analyzes, and evaluates systems within an organization; consults with system users on system requirements, problems, and application software.
UNIQUE AND DISTINGUISHING TASKS/CLASSIFICATION FACTORS
Level 1
Under general supervision, organizes and directs the activities of an information processing installation or facility having a total employee complement of 10 or fewer. This installation must include at least two of the following functional elements: applications development and maintenance, operations production and control, database management, operating systems programming and maintenance; network management; or under the direction of a Manager 2, who serves as the chief MIS manager for a Department or Agency, directs a major sub element (such as programming); or in a Department or Agency where the chief MIS manager is classified as a Manager 3 or higher level manager, directs the work of a technical work unit (such as systems programming).
OR
Under direction of a Manager 2, Information Processing or higher level manager, and operating within the Central Executive Branch Information Processing and Telecommunication Agency for the State, manages personnel responsible for a technical unit or component of one or more of the following information processing or telecommunications functions: operations, development, or user consultation. This title manages two or more supervisory personnel.
Level 2
Under general supervision, organizes and directs the activities of an information processing installation or facility, having a total employee complement of 11 to 50, in support of a major agency, division or department. This installation must include at least two of the following functional elements: applications development and maintenance, operations production and control, database management, operating systems programming and maintenance; network management; or under the direction of a Manager 3, directs a major subelement (such as programming).
OR
Under the direction of a Manager 3, Information Processing or higher level manager, and operating within the Central Executive Branch Information Processing and Telecommunication Agency for the state, manages personnel responsible for multiple units or components of one or more of the following information processing or telecommunications functions: operations, development, or user consultation. This title manages at least one Manager 1, Information Processing.
Level 3
Under general supervision, organizes and directs the activities of an information processing installation or facility, supporting of a major agency, division or department, having a total employee complement of over 50. This installation must include at least two of the following functional elements: applications development and maintenance, operations production and control, database management, operating systems programming and maintenance, and network management.
OR
Under the direction of senior management and operating within the Central Executive Branch Information Processing and Telecommunication Agency for the State, establishes policy for and manages personnel responsible for multiple units or components of one or more of the following information processing or telecommunications functions: operations, development, or user consultation. This title manages at least one Manager 2, Information Processing.
TASKS COMMON TO ALL LEVELS
NOTE: The above Job Category Summary and following examples of work are for illustrative purposes only. Any one position may not include all of the tasks listed, nor do the examples cover all of the duties which may be performed.
Determines organizational goals and objectives, establishes policy, and allocates resources.
Plans and organizes the work of the organizational unit and assigns, supervises, and evaluates the work of subordinates.
Monitors progress of work or projects.
Monitors (maintains) systems within an organization.
Evaluates the overall operation of the program or service.
Directs the administration of a program, program element, or service WITH direct responsibility for the supervision of subordinate staff.
Plans implementation of projects or programs.
Writes technical, statistical, or financial reports.
Plans work activities which impact on other organizational units.
Provides technical information and advice to staff, peers, or management.
Estimates necessary quantity of time, costs, materials, or personnel for the accomplishment of assignments or goals.
Devises improvement or change plans for the operation of the unit.
Reads journals or other publications for the purpose of keeping abreast of developments in the field.
Recommends personnel actions such as hiring, firing, promoting, or disciplining.
Answers questions about application of regulations or policies.
Analyzes systems within an organization.
Determines staffing needs.
Evaluates systems of an organization.
Reviews personnel action material for submission to personnel office.
Implements systems within an organization.
Settles (resolves) problems in the administration or coordination of programs, activities, or projects.
Assesses organizational training needs.
Defines (documents) systems within an organization.
Designs systems within an organization.
Plans for future needs of computer resources.
Consults with system users on (automated) system problems.
Informs staff of policies and procedures.
Consults with staff members for identification of staffing or operational needs.
Consults with system users on (automated) system requirements.
Confers with administrators at policy making level.
Consults with system users on application software development.
REQUIREMENTS:
NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience.
Level 1
Nine (9) years of professional experience in work involving the development of application software and systems analysis and design in a multiplatform environment, two (2) years of which shall have been in a supervisory capacity.
OR
Possession of a bachelor's degree from an accredited college or university; and five (5) years of the above mentioned professional experience, two (2) years of which shall have been in a supervisory capacity.
Level 2
Ten (10) years of professional experience in work involving the development of application software and systems analysis and design in a multiplatform environment, three (3) years of which shall have been in a supervisory capacity, one (1) year of which involved supervising second line supervisors or middle managers.
OR
Possession of a bachelor's degree from an accredited college or university; and six (6) years of the above-mentioned professional experience, three (3) years of which shall have been in a supervisory capacity, one (1) year of which involved supervising second line supervisors or middle managers.
Level 3
Eleven (11) years of professional experience in work involving the administration of information processing, telecommunications management, computer operations, and system development in a multiplatform environme, four (4)ears of which shall have been in a supervisory capacity, two (2) years of which involved supervising middle and upper managemet.
OR
Possession of a bachelor's degree from an accredited college or university; and seven (7) years of the above-mentioned professional experience, four (4) years of which shall have been in a supervisory capacity, two (2) years of which involved supervising middle and upper management.
NOTE: "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.
LICENSE:
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
CHARACTERISTIC KNOWLEDGE, SKILLS, AND ABILITIES:
COMMON TO ALL LEVELS
Knowledge of principles and techniques of supervision.
Knowledge of techniques of interpersonal relations.
Knowledge of employee motivational theories such as reinforcement, incentives, satisfiers, or job enrichment.
Knowledge of employee performance evaluation procedures.
Knowledge of basic interviewing techniques.
Knowledge of disciplinary procedures.
Knowledge of principles of organizational development.
Knowledge of training principles and techniques.
Knowledge of methods of human resources planning.
Knowledge of fundamentals of public speaking.
Knowledge of principles of report writing.
Knowledge of administrative principles and practices.
Knowledge of program development techniques.
Knowledge of program evaluation techniques.
Knowledge of workflow control and reporting techniques.
Knowledge of administrative planning and scheduling techniques such as network analysis, PERT, or Gantt charts.
Knowledge of principles and techniques of resource allocation
Knowledge of budgeting methods and principles.
Knowledge of system development life cycle.
Knowledge of automated management information processing systems.
Knowledge of computer terminology involving mainframes.
Knowledge of information requirements involving systems analysis.
Knowledge of information processing logical design.
Knowledge of methods for conducting feasibility analysis.
Knowledge of disaster or data recovery techniques.
Knowledge of batch system design.
Ability to establish goals and set priorities.
Ability to schedule and organize work activities for others.
Ability to coordinate work activities which impact on other organizational units.
Ability to interact with various people who are in differing situations.
Ability to write information in an organized format.
Ability to identify problems in the administration or coordination of programs, plans, or projects.
Ability to resolve problems in the administration or coordination of programs, plans, or projects.
Ability to comprehend, interpret, and evaluate relevant information from various types of source materials.
Ability to synthesize facts to reach logical conclusions.
Ability to make appropriate inferences and deductions based on various types of source materials.
Ability to apply laws, rules, or regulations to given situations.
Ability to read and interpret laws, rules, and regulations.
Ability to develop work productivity forecasts and projections.
Ability to follow flow charts.
Ability to determine the effectiveness of information processing systems.
Ability to identify problems involving system design.
FOR MORE INFORMATION REGARDING JOB CATEGORIES, please refer to the Job Specification Information Sheet available at the New Jersey Department of Personnel or your agency's personnel office. CODES: Level 1 M32 64775 CAH 8/22/96 Level 1 M33 64776 (N4) Level 1 &33 61607 (N4) Level 1 &32 61608 (NL) Level 2 M34 64777 Level 2 M35 64778 (N4) Level 3 M36 64779
