Civil Service Commission

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 S1221F
 TECHNICAL SUPPORT SPECIALIST 1
08/01/2024
08/21/2024
STATEWIDE
$59,430.08 ~ $84,038.60 Per Year
3
35 Hours per Week
$25.00

(1) New Jersey

EDUCATION: Graduation from an accredited college or university with an Associate's degree in Computer Science, Information Technology, or a closely related field. Please upload a copy of your transcripts with your application. Failure to do so will result in ineligibility.

EXPERIENCE: Two (2) years of experience in one or more of the following: 1) information technology systems analysis and programming design; 2) the analysis of work methods and processes; 3) the operation of multi-program or client/server computer systems; or 4) help desk; one (1) year of which shall have been in the technical support area solving user problems in a help desk or related environment.

NOTE: A Bachelor's degree in any field may be substituted for the Associate's degree in Computer Science, Information Technology, or a closely related field. Please upload a copy of your transcripts with your application. Failure to do so will result in ineligibility.

NOTE: A Bachelor’s or Master's degree in Computer Science, Information Technology, or a closely related field may be substituted for one (1) year of experience. Please upload a copy of your transcripts with your application. Failure to do so will result in ineligibility.

Special Note Regarding Substituting Experience for Education:

Experience in the study of work methods and processes, the analysis of varied types of data, the design and preparation of systems and programs, the operation of multi-programming or client/server computer systems and work in the information technology support areas of input/output control, scheduling, reliability or user support may be substituted for the required education on a year-for-year basis.

Special Note Regarding Substituting Training for Education:

In order for training to be accepted, the applicant must provide documentation from an accredited institution of higher learning stating that the school would accept these training hours as equivalent to college credits at that institution and provide the number of college credits that would be equivalent. This documentation from the institution must come from the Department Head or Chair associated with the major or course area in question.

Foreign transcripts must be evaluated by a recognized evaluation service. Please upload a copy of your evaluation with your application. Failure to do so will result in ineligibility. 

LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. 

The responsibility for ensuring that employees possess the required motor vehicle license, commensurate with the class and type of vehicles they operate, rests with the Appointing Authority.

PLEASE NOTE: Applications must be completed and submitted by 4:00pm on the closing date. 

Customer Care and Technical Support: If you are having difficulty submitting your application online, customer care and technical support are available during regular business hours, 8:00 a.m. to 4:00 p.m. EST, Monday - Friday, excluding holidays and emergency closings. Please email: OAS.support@csc.nj.gov or call (609) 292-4144. Please note that application support requests received outside regular business hours on the closing date will not change the application filing deadline so PLEASE FILE EARLY.

 

The current vacancy is in Mercer County. However, this list will be used for all counties for any future vacancies.

The resulting eligible list will also be used to fill a vacancy at 40 hours per week.

  1. NJAC 4A:4-2.3(b) states that all requirements must be met as of the closing date.
  2. Online applications must be completed and submitted by the closing date listed above.
  3. You must complete your application in detail. Your score may be based on a comparison of your background with the job requirements. Failure to complete your application properly may lower your score or cause you to fail. NOTE: Auto-fill may cause incomplete information on your application. Please confirm your name, address and phone number prior to submitting your application.
  4. If an employment list results from this announcement, it may be certified to fill full-time and part-time positions.
  5. Effective September 1, 2011, the New Jersey First residency law was enacted. Please click here for additional information. In accordance with Public Law 2010 c. 26, Veterans pay a reduced application fee of $15.00 if they have previously established Veteran's Preference with the DMAVA (as defined by NJSA 11A:5-1 et seq). Those claiming Veteran’s Preference but have not yet received approval from DMAVA must pay the full application fee and may request a refund if the claim is approved at least 8 days prior to the issuance of the eligibility list. Please note this reduced fee does not apply to Public Safety titles.
  6. Application fees submitted via personal check or money order must be postmarked within five (5) business days of submitting your application. If your fee is postmarked after five (5) business days, or is returned as invalid, you will be declared ineligible and denied admittance to the examination process.
  7. The Civil Service Commission is increasing its use of emails as a communication tool. Please ensure that your email is always up-to-date so that important information about the testing process is not missed. Please remember to check your junk mail, spam, and clutter for these important messages.

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