COMMUNITY SERVICE AIDE
DEFINITION:
Under supervision, performs a variety of routine field and office work involved in community-oriented programs such as housing, urban renewal, education, welfare, unemployment, and crime prevention; interviews community residents and assists them in obtaining government aid and support services, or makes referrals to other agencies; does other related duties as required.
NOTE: The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.
NOTE: Appointments may be made to positions requiring bilingual skills.
01314 - Bilingual in Spanish and English
SPECIAL SKILL: Applicants must be able to read, write, speak, understand, and communicate in Spanish and English sufficiently to perform the duties of this position.
EXAMPLES OF WORK:
Assists in gathering/disseminating community relations information and aids in making community residents aware of existing programs available to them in areas such as housing, urban renewal, education, welfare, unemployment, and crime prevention.
Assists in the implementation and delivery of community-oriented service programs which benefit community residents.
Meets with residents to help determine their home, financial, and social conditions which might qualify them for assistance with various agencies/programs.
May set up appointments for residents with appropriate public or private agencies.
May attend community meetings or help organize community residents to work together to deal with specific community concerns.
May disseminate information on various community-oriented agencies.
Refers information to appropriate agencies regarding needs for new/altered programs for community residents.
Conducts surveys, gathers data/information, and projects anticipated problems concerning activities and changes in the community.
Prepares reports.
Maintains essential records and files.
Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
REQUIREMENTS:
LICENSE:
Appointees will be required to possess a driver’s license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
KNOWLEDGE AND ABILITIES:
Knowledge of the procedures, policies, programs, and resources of local community agencies after a period of training.
Knowledge of the problems encountered by community-oriented programs.
Ability to identify the needs of residents and the community as a whole and to identify resources to meet those needs.
Ability to work harmoniously with associates, families, individuals, and other agencies or organizations.
Ability to collect and make correct appraisals of factual information regarding individuals and families.
Ability to prepare clear, sound, accurate, and informative reports.
Ability to maintain essential records and files.
Ability to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
Ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
Persons with mental or physical disabilities are eligible if they can perform the essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
This job specification is applicable to the following title code(s) which
are different work week or work month and/or variants of the job class title:
