COORDINATOR OF VOLUNTEERS  
  DEFINITION:
  Under direction, plans, organizes, administers, and coordinates a  program  for the utilization of volunteer workers to augment  the  services   of  regular  agency  staff  by  developing   effective  recruitment,  training,  and  public relations  activities;  does  other related duties as required.
 NOTE: The  examples of work for this title are for illustrative  purposes  only.  A particular position using this title  may  not  perform all duties listed in this job specification.  Conversely,  all duties performed on the job may not be listed.
  EXAMPLES OF WORK:
  Plans  with administrative staff the objectives and scope of  the  volunteer  services  program to augment the services  of  regular  organization staff.
 Conducts orientations and arranges training for new volunteers.
 Recruits, interviews, and assigns volunteers according  to  their  aptitudes and interests.
 Confers  with  agency administrative staff to  plan  a  volunteer  program consistent with the agency=s needs and objectives.
 Recommends  policies  and procedures for  inservice  training  of  volunteers,  work hours, types of services to be  performed,  and  assignment of volunteer workers.
 Meets with supervisory staff to determine volunteer service needs  and to interpret service policies and procedures.
 Classifies  volunteers  according to  qualifications,  interests,  age, time available for duty, and other characteristics.
 Receives requests for services of volunteers from various  agency  departments, cooperates with supervisory staff to define services  to  be  performed by volunteers, and to outline duties  for  each  assignment.
 Conducts periodic reorientation for all volunteers.
 Conducts  surveys  and meets with supervisory staff  to  evaluate  effectiveness of the volunteer service program.
 Periodically counsels and evaluates individual volunteers.
 Devises  methods  for  improving,  modifying,  or  expanding  the  program  and  recommends  changes  in  established  policies  and  procedures.
 Arranges for appropriate recognition of volunteers.
 Prepares   manuals,  handbooks,  and  guides  covering  policies,  procedures, and programs.
 Resolves personnel problems.
 Serves as liaison between administration, staff, and volunteers.
 Speaks to community groups explaining organization activities and  role of volunteer program.
 Maintains personnel records.
 Prepares  technical  reports  on extent,  nature,  and  value  of  volunteer service.
 Will  be required to learn to utilize various types of electronic  and/or  manual  recording and information  systems  used  by  the  agency, office, or related units.
  REQUIREMENTS:
NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. 
Six (6) years of professional administrative experience in programs which involved either recruitment, selection, training, and development of employees or volunteers or provision of social service, health care, educational, welfare or other similar human services or community services. 
OR
Possession of a bachelor's degree from an accredited college or university; and two (2) years of the above-mentioned professional experience. 
NOTE: "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.
LICENSE:
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
KNOWLEDGE AND ABILITIES:
 Knowledge  of   inservice, orientation, and other basic  training  methods  and  materials  and  their  adaptation  to  a  volunteer  training program.
 Knowledge  of  methods for developing training plans,  materials,  and goals.
 Knowledge  of  methods  of  recruiting,  screening,  and  placing  personnel in a volunteer program.
 Knowledge of various means of developing a volunteer program.
 Knowledge of the use of public relations techniques.
 Ability  to develop contacts with social service and other  human  services  resources  in  a  community to  implement  a  volunteer  program and to utilize these resources in a coordinated manner to  support goals and objectives of the program.
 Ability  to analyze, comprehend, and interpret problems pertinent  to  work  involving  social  services and  other  human  services  volunteers, and to take corrective actions.
 Ability  to organize and develop programs for the recruitment  of  volunteers.
 Ability   to   interview   prospective   volunteers   and    make  recommendations for selection.  Ability  to  organize,  develop,  and  conduct  orientation   and  training programs for volunteers.
 Ability  to  exercise  initiative and judgment  in  planning  and  directing of a program eliciting the services of volunteers.
 Ability to deal with people with regard to their job duties  when  interviewing,  orienting, and following up on the performance  of  volunteers.
 Ability   to  recruit,  select,  and  arrange  for  training   of  volunteers and to periodically appraise their job performance.
 Ability  to  evaluate the overall effectiveness of the  volunteer  program.
 Ability  to identify those sources that would most likely provide  those  individuals  who  would  be  willing  to  volunteer  their  services.
 Ability to coordinate efforts of volunteer workers with those  of  civic, social, and service organizations in the community.
 Ability   to  speak  effectively  before  community  groups   and  communicate effectively to various types of people.
 Ability   to   prepare  clear,  sound,  accurate,  and   detailed  statistical,  program,  and  other  reports  on  the    volunteer  program.
 Ability to maintain records, reports, and files.
 Ability  to  utilize  various types of electronic  and/or  manual  recording and information systems used by the agency, office,  or  related units.
 Ability  to  read, write, speak, understand, and  communicate  in  English   sufficiently  to  perform  duties  of  this   position.  American  Sign  Language or Braille may  also  be  considered  as  acceptable forms of  communication.
 Persons with mental or physical disabilities are eligible as long  as  they  can  perform  essential  functions  of  the  job  after  reasonable accommodation is made to their known limitations.   If  the  accommodation  cannot be made because  it  would  cause  the  employer undue hardship, such persons may not be eligible.
 CODES: LG - 01371            RKR/hw                  2/18/98
 This job specification is for local government use only.