HUMAN SERVICES AIDE
Under direct supervision of a Human Services Specialist 4 or
other supervisor in a County Welfare Agency, while receiving
formal and inservice training, assists the Human Services
Specialists in the performance of specific duties on a
paraprofessional level which includes determination of
eligibility for financial assistance in accord with rules and
regulations promulgated by the New Jersey Department of
Human Services; does other related duties as well.
NOTE: The examples of work for this title are for illustrative
purposes only. A particular position using this title may not
perform all duties listed in this job specification. Conversely,
all duties performed on the job may not be listed.
NOTE: Appointments may be made to positions requiring bilingual skills.
04352- Bilingual in Spanish and English.
Applicants must be able to read, write, speak, understand, or communicate
in Spanish and English sufficiently to perform the duties of this position.
EXAMPLES OF WORK:
Interviews applicants and makes telephone and written
inquiries to establish needed background information.
Arranges for medical examinations and ascertains that
appointments are kept and results reported.
Makes home visits to observe conditions.
Develops pertinent information on applicants' circumstances
Maintains records of facts on individual cases.
Prepares recommendations and submits reports.
May assist Human Services Specialists where necessary in
their work, determining basic eligibility and extent of financial
need and in clarification and verification of data obtained from
clients and other pertinent sources.
Prepares correspondence relative to establishing verification
of applicants' statement of financial need.
Identifies instances of possible financial resources and assists
clients in identifying and establishing eligibility for benefits from
agencies such as Employment Security, Social Security, and
Veterans' Administration, and refers clients to appropriate
Responds to complaints relative to financial eligibility.
Provides assistance to clients in filling out necessary papers to
expedite processing of applications for financial assistance.
Exercises independent judgment as far as selecting methods
or procedures to help accomplish assigned tasks.
May rely on resource material, handbooks, and manuals to aid
in accomplishing assigned tasks.
Will be required to learn to utilize various types of electronic
and/or manual recording and information systems used by the
agency, office, or related units.
Appointees will be required to possess a driver's license
valid in New Jersey only if the operation of a vehicle, rather
than employee mobility, is necessary to perform essential
duties of the position.
KNOWLEDGE AND ABILITIES:
Knowledge of problems of economically and culturally
disadvantaged persons after a period of training.
Knowledge of financial assistance programs and regulations
after a period of training.
Knowledge of available community financial resources after
a period of training.
Ability to perform elementary arithmetical computation.
Ability to establish relationships of mutual trust and respect
with clients, business persons, employers, and others,
especially with disadvantaged peoples of varying ethnic and
Ability to interpret and clarify simple basic agency policies.
Ability to understand and follow oral and written instructions
and to work independently on assignments.
Ability to work cooperatively with agency staff.
Ability to learn to interview individuals and provide information
in accord with prescribed procedures.
Ability to prepare simple factual reports of a financial nature.
Ability to maintain records and files.
Ability to utilize various types of electronic and/or manual
recording and information systems used by the agency,
office, or related units.
Ability to read, write, speak, understand, and communicate
in English sufficiently to perform duties of this position.
American Sign Language or Braille may also be considered
as acceptable forms of communication.
Persons with mental or physical disabilities are eligible as long
as they can perform essential functions of the job with or without
reasonable accommodation. If the accommodation cannot be
made because it would cause the employer undue hardship, such
persons may not be eligible.
This job specification is applicable to the following title code(s) which
are different work week or work month and/or variants of the job class title:
|04352||Bilingual In Spanish And English||L||N|| ||N/A||02||-|
This job specification is for local government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.