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Job Specification

SOCIAL SERVICE AIDE

DEFINITION:

Under direct supervision, performs paraprofessional 
work involving the clarification of agency policies relating 
to the particular needs of the client, and assists clients 
in obtaining available services; does related duties as required.

NOTE:  The examples of work for this title are for 
illustrative purposes only. A particular position using this title 
may not perform all duties listed in this job specification.  
Conversely, all duties performed on the job may not be listed.

NOTE: Appointments may be made to positions requiring bilingual skills.

04647 - Bilingual in Spanish and English
SPECIAL SKILL
Applicants must be able to read, write, speak, understand, or communicate 
in Spanish and English sufficiently to perform the duties of this position.

EXAMPLES OF WORK:

Under supervision, receives continuous inservice 
training and performs supportive social service.

Provides information to clients in relation to employment
opportunities, work training programs, interpreting 
programs, and the value of preschool education opportunities.

Escorts clients to day care services when needed.

Refers school dropouts to appropriate community services 
for help in job training, or aid in furthering their education.

Works with clients to discuss reasons for failure to keep 
medical or dental appointments.

Assists the client in obtaining or verifying eligibility
information.

Assists the client in obtaining verification of births, 
deaths, and marriages.

Assists in the placement of clients in boarding 
homes, nursing homes, or hospitals.

Initiates correspondence relative to setting up various 
types of appointments.

Assists in initiating complaints involving desertion, 
abusive parents, and in other matters.

Assists clients with money management and the 
purchase of food, clothing, and furnishings.

Assists clients in the completion of institution commitment 
and other legal papers on behalf of family members.

Assists clients in obtaining available social services.

Prepares factual reports, and completes forms as required.

Assesses day care needs of clients.

Provides brief duration emergency child care upon 
sudden illness, desertion, or arrest of parent.

Provides information on the availability of family 
planning services.

Pursues and updates community resource information.

Shares community resource information with staff 
and clients; helps family members to become involved 
in appropriate available community resources.

Assists clients in keeping appointments with agencies 
or community health service.

Provides the agency with information concerning 
client needs based on first hand observation, 
informal discussions, and personal experience.

Participates in group meetings and case conferences.

Assists in teaching homemaking - parental techniques.

Provides supplementary supportive visits to families 
regularly supervised by a caseworker.

Maintains essential records and files.

Will be required to learn to utilize various types of 
electronic and/or manual recording and computerized 
information systems used by the agency, office, or 
related units.

REQUIREMENTS:

LICENSE:  Appointees will be required to possess a 
driver's license valid in New Jersey only if the operation 
of a vehicle, rather than employee mobility, is necessary 
to perform the essential duties 
of the position.

KNOWLEDGE AND ABILITIES:

Knowledge of the problems of economically and 
culturally disadvantaged persons, and of the 
community service and other resources available 
for their alleviation.

Ability to understand routine casework procedures 
and techniques.

Ability to understand and make effective use of 
regulations and procedures pertaining to the 
provisions of social services.

Ability to establish effective working relationships 
with poor people of varying ethnic, education, and 
social backgrounds.

Ability to understand, remember, and independently 
carry out oral and written instructions and assignments, 
and to learn quickly from explanation and demonstration.

Ability to work effectively with department staff.

Ability to profit by an inservice training program.

Ability to learn to use interviewing techniques, and 
to provide information in accordance with prescribed 
procedures.

Ability to prepare simple factual reports.

Ability to assess and determine client needs.

Ability to maintain essential records and files.

Ability to learn to utilize various types of electronic 
and/or manual recording and information systems 
used by the agency, office, or related units.

Ability to read, write, speak, understand, or 
communicate in English sufficiently to perform the 
duties of this position.  American Sign Language or 
Braille may also be considered as acceptable forms 
of communication.

Persons with mental or physical disabilities are 
eligible as long as they can perform the essential 
functions of the job after reasonable accommodation 
is made to their known limitations.  If the accommodation 
cannot be made because it would cause the employer 
undue hardship, such persons may not be eligible.


This job specification is applicable to the following title code(s) which
are different work week or work month and/or variants of the job class title:
Job
Spec
Code
VariantState,
Local or
Common
Class of
Service
Work
Week
State
Class
Code
Local
Class
Code
Salary
Range
Note
03728LC N/A02-
04647Bilingual In Spanish And EnglishLC N/A02-

This job specification is for local government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.

5/4/1995