Under direct supervision of a Social Work Supervisor in a county
welfare agency, performs office and field work required in
providing continuing preventive and rehabilitative social
services to clients and their families; does other related duties
NOTE: The examples of work for this title are for illustrative
purposes only. A particular position using this title may not
perform all duties listed in this job specification. Conversely, all
duties performed on the job may not be listed.
NOTE: Appointments may be made to positions requiring bilingual skills.
03735 - Bilingual in Spanish and English
Applicants must be able to read, write, speak, understand, or communicate
in Spanish and English sufficiently to perform the duties of this position.
EXAMPLES OF WORK:
Meets with clients at the office and/or clients' homes, asks
questions regarding their social, economic, and emotional
situation, records their responses, and when possible observes
their home environment and family interactions to gain
understanding of their problems to determine factors contributing
to these problems and steps that can be taken to alleviate them
and/or to determine their eligibility for social services.
When specialized or long-term services are required, may refer
client to other service units such as housing, family planning,
and so forth to meet client's specific needs adequately.
Based on assessment of client's problems, formulates a service
plan with the client which specifies long and short term goals
and methods and resources to be utilized to achieve these goals
to ensure that the best possible course of action will be
followed to meet client's needs.
Refers clients to appropriate service providers for medical care
and treatment, drug or alcohol rehabilitation, housing,
employment, training, counseling, and so forth.
Coordinates services for the client by arranging for inservice
delivery with other agencies, internal units, or other members of
the social service staff.
Discusses clients' problems with them and provides advice and
information regarding family planning, budgeting, parenting
skills, personal problems, and so forth.
Makes followup contacts with clients and/or service providers on
an ongoing basis to discuss client's progress and to determine
whether original goals of the casework plan are being met; if
necessary, revises the service plan to accommodate new or
Visits boarding homes or other care facilities at least
semiannually to determine if clients are receiving quality care
and to provide information and referral services to all residents
of boarding homes, rooming houses, and licensed residential
health care facilities.
Acts as client's advocate in such ways as securing emergency
payments when electrical or other services are discontinued, when
checks are lost or stolen, or when eviction is eminent and/or by
providing protective services to ensure their well-being.
Appears in court or at a hearing to testify regarding a
particular case or to act as an expert witness regarding welfare
Prepares narrative reports, board requests, or requests for
service payments, and completes forms which document the entire
casework process with each client including the client's
problems, service plan, progress, and unusual occurrences as
In compliance with the Rooming and Boarding House Act of 1979,
investigates all complaints of abuse, neglect, exploitation, or
threats of same to ensure protection and safety of clients.
Through reading social work literature, contacting other
agencies, and attending seminars and inservice training sessions,
obtains information to continually update resources and gain new
knowledge relating to the social work field.
Will be required to learn to utilize various types of electronic
and/or manual recording and information systems used by the
agency, office, or related units.
Graduation from an accredited college or university with a
NOTE: Applicants who do not meet the above education
requirement may substitute experience in social work having
responsibility for gathering social information from clients,
determining their needs, and planning and carrying out treatment
plans and/or service plans geared to the needs of individual
clients on a year-for-year basis with thirty (30) semester hour
credits being equal to one (1) year of experience.
Appointees will be required to possess a driver's license
valid in New Jersey only if the operation of a vehicle, rather
than employee mobility, is necessary to perform essential duties
of the position.
KNOWLEDGE AND ABILITIES:
Knowledge of principles and techniques of conducting interviews
and acquiring information from clients who are in need of social
Knowledge of problems associated with the economically
disadvantaged and culturally different, ill and disabled
individuals, juvenile delinquents, the elderly, and drug/alcohol
Knowledge of principles and techniques of counseling clients
regarding personal, economic, emotional, and social problems.
Knowledge of functions of available community resources including
social security, vocational rehabilitation, mental health,
homemaker services, visiting nurses, and so forth.
Knowledge of principles and techniques of maintaining effective
interpersonal relations including techniques of handling various
types of client-worker interaction and developing liaisons with
Knowledge of principles and techniques of preparing narrative
Knowledge of techniques of effective written expression including
grammar, word usage, and conciseness.
Knowledge of techniques of conducting investigations regarding
Ability to differentiate between objective fact and subjective
interpretation of the client.
Ability to obtain social data on applicants for assistance.
Ability to understand and accept the family centered focus in
working with clients.
Ability to analyze and evaluate case records including
preparation of summaries for other agencies and professional
Ability to establish and maintain relationships within and
outside the agency in a professional manner.
Ability to organize own time in an effort to meet assigned
situations and work demands.
Ability to maintain essential records and files and complete
standard forms for documentation.
Ability to apply principles and practices of social work.
Ability to interpret rules and regulations applicable to the
county welfare agency.
Ability to utilize various types of electronic and/or manual
recording and information systems used by the agency, office, or
Ability to read, write, speak, understand, and communicate in
English sufficiently to perform the duties of this position.
American Sign Language or Braille may also be considered as
acceptable forms of communication.
Persons with mental or physical disabilities are eligible as
long as they can perform the essential functions of the job after
reasonable accommodation is made to their known limitations. If
the accommodation cannot be made because it would cause the
employer undue hardship, such persons may not be eligible.
This job specification is applicable to the following title code(s) which
are different work week or work month and/or variants of the job class title:
|03735||Bilingual In Spanish And English||L||C|| ||N/A||21||-|
This job specification is for local government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.