COMPUTER OPERATOR/KEYBOARDING CLERK 3

 COMPUTER OPERATOR

 DEFINITION:

 Under direction, monitors, controls, and operates a computer console
 according to instructions; does other related duties as required.

 NOTE: The definition and examples of work for this title are for
 illustrative purposes only. A particular position using this title may
 not perform all duties listed in this job specification. Conversely,
 all duties performed on the job may not be listed.
 
 EXAMPLES OF WORK:

 Operates a console using operating system command set or programmers'
 command to enter run time parameters and other job control
 instructions and information.

 Sets control switches on computer and peripheral equipment such as
 external memory, data communicating, synchronizing, and input and
 output recording or display devices to integrate and operate equipment
 according to program, routines, subroutines, and data requirements
 specified in written operating instructions.

 Loads input and output units with materials such as tapes, punch
 cards, or printout forms for operating runs or oversees operators 
 of peripheral equipment who perform these functions.

 Moves switches to clear system and start operation of equipment.

 Observes machines and control panel on computer console for error
 lights, verification printouts, error messages, machine stoppage, or
 faulty output.

 Type alternate commands into computer console according to
 predetermined instructions to correct error or failure and resume
 operations.

 Notifies supervisor of errors or equipment stoppage.

 Clears unit at end of operating run and reviews schedule to determine
 next assignment.

 Records operating and down time.

 May control computer to provide input or output service for another
 computer under instructions from operator of that unit.

 Identifies causes of computer malfunctioning and confers with a
 supervisor for necessary corrective action.

 Determines correct procedure when program stoppage occurs and 
 attempts to ensure completion of program operation according to 
 directions or operations manual.

 Maintains operating records such as machine performance, production
 reports, data processing supplies, and inventories, and disk/tape
 library records.

 Operates related auxiliary equipment directly associated with the
 computer.

 Advises programmers of nature of operating malfunctions and corrective
 action taken.

 Will be required to learn to utilize various types of electronic and/or 
 manual recording and information systems used by the agency,
 office, or related units.

 REQUIREMENTS:

 EXPERIENCE:

 One (1) year of experience in the operation of a mainframe/departmental 
 sized computer console in a computer room. (Experience in the operation 
 of a personal computer or LAN system will not be accepted.)

 NOTE: Satisfactory completion of a course of study in computer 
 operations at an accredited college, university, technical, or vocational 
 school may be substituted for one (1) year of work experience. 
 (Training in the operation of a personal computer will not be accepted).

 LICENSE:

 Appointees will be required to possess a driver's license valid in 
 New Jersey only if the operation of a vehicle, rather than employee
 mobility, is necessary to perform the essential duties of the position.

 KNOWLEDGE AND ABILITIES:

 Knowledge of office procedures and functions.

 Knowledge of digital computer equipment capabilities and functions.

 Knowledge of the operation of a computer and related peripheral
 equipment.

 Ability to analyze data.

 Ability to reason logically and to draw sound conclusions in
 recommending courses of action.

 Ability to review and comprehend agency programs, processes, 
 and methods.

 Ability to utilize accepted data processing procedures, methods, 
 and techniques.

 Ability to work harmoniously with staff members and others.

 Ability to prepare clear, concise, and accurate reports.

 Ability to operate the control console of a digital computer system.

 Ability to read, interpret, and correctly respond to information in
 the form in which it is transmitted through the computer system.

 Ability to utilize various types of electronic and/or manual recording
 and information systems used by the agency, office, or related units.

 Ability to read, write, speak, understand, and communicate in English
 sufficiently to perform the duties of this position. American Sign
 Language or Braille may also be considered as acceptable forms of
 communication.

 Persons with mental or physical disabilities are eligible as long as
 they can perform the essential functions of the job after reasonable
 accommodation is made to their known limitations. If the accommodation
 cannot be made because it would cause the employer undue hardship,
 such persons may not be eligible.

 CODES: LG - 01330               CGS                 4/8/99

 This job specification is for local government use only.


KEYBOARDING CLERK 3

DEFINITION:

Under direction, performs varied, complex clerical work involving the 
processing of documents in a variety of functions; takes the lead and/or 
performs the more difficult and complex clerical work requiring the utilization 
of keyboarding or typing skills and the application of independent judgment; 
formats and key enters/types correspondence, documents, reports, charts 
and other materials on a computer console, typewriter, or other key entry 
device used by the agency; may take the lead over other clerical employees;
does other related duties as required.   

NOTE:  The examples of work for this title are for illustrative purposes only.  
A particular position using this title may not perform all duties listed in this job 
specification.  Conversely, all duties performed on the job may not be listed.

NOTE:  Keyboarding clerks typically spend a majority of their work time 
(more than 50%) typing or operating keyboard equipment.  Speed and 
accuracy are essential for all keyboarding positions.   

NOTE:  Appointments may be made to positions requiring bilingual skills.

04838- Bilingual in Spanish and English.
SPECIAL SKILL		
Applicants must be able to read, write, speak, understand, or communicate
in Spanish and English sufficiently to perform the duties of this position. 

EXAMPLES OF WORK:

May take the lead over other employees in a unit operating a computer 
console, typewriter, or other key entry device to key enter or type a variety 
of documents, maintain memory files of them, and provide corrections 
and adjustments in the prepared text.

Updates material and files, and maintains records and listing of saved
files, including information on subject content and special instructions.

Key enters or types a wide variety of text materials from pencil copy,
rough notes, detailed instructions, or other sources  to produce technical, 
scientific, financial, statistical and other reports or correspondence, 
memoranda, charts, bills, contracts, case files, and other documents into 
draft or final form according to prescribed formats.  

Key enters or types addresses on envelopes, information on forms, 
form letters, or other form-like documents. 

Selects, sets, and adjusts equipment and software to produce printed
text in accord with predetermined standards or directives.

Edits, proofreads and performs spelling or grammar checks to ensure 
typographical accuracy.  

Key enters or types technical, scientific, financial, statistical, and other 
statements, reports, certificates, correspondence, memoranda, payrolls, 
vouchers, purchase orders, charts, forms, tabulations, bills, warrants, 
contracts, specifications, case records, manuscripts, and legal documents
from copy, records, tapes, other recording equipment, or other sources.  

May interpret and apply organizational rules, regulations, policies, and 
procedures.  

Trains other employees in the operation of equipment and/or software 
used by the agency.

Reviews and checks work of other keyboarding clerks.

Organizes assigned work and develops effective work methods to
Meet deadlines and work criteria.

Performs and instructs other employees in the performance of work 
done in the unit.

Composes replies to routine correspondence.

Utilizes printers and printing software to produce final documents; may 
make use of software packages such as standard word processing, 
spreadsheet, electronic mail (e-mail), desktop publishing and integrated 
software packages as required.  

May operate a magnetic tape, card or other automatic typewriter.  

Receives, screens, reviews and verifies documents.  

Reviews and checks assigned reports, applications, and other 
documents for corrections and completeness; refers problems 
to a supervisor for resolution.

Opens, time stamps, sorts, numbers, and distributes mail.
 
Maintains prepared mailing lists.
 
Receives applications, documents, forms and fees; screens, sorts 
and assembles this information for further processing.  

May wrap packages for shipment by mail or express.

Assembles materials for distribution.

Hand stamps letters, papers, and other documents.

Fills in and checks form letters, circulars, and forms as directed.

Compiles information and/or numerical data.  

Provides information in person or over the telephone; refers the 
more difficult inquiries to appropriate staff.

May assist in requisitioning, storing, and distributing office supplies.

Schedules administrative proceedings as required; may process 
requests for scheduling changes.

Operates various types of office and mail processing machines such 
as keyboard equipment, a typewriter, calculator, computer printer, sorter, 
photo-copier, fax machine, stamping machine, labeling machine, etc.; 
may perform simple maintenance tasks such as adding toner, paper or 
changing print ribbons.  

When assigned to a school district, performs a variety of clerical, 
secretarial, and other administrative functions associated with the 
operation of a school or instructional program.  

May compute salaries and/or salary regulations and their application.

May design, organize, develop, record, and schedule necessary 
in-production programs, and monitors the flow of work through the system.

May be required to operate a radio console base station, receive and 
transmit communications related to emergency call situations regarding 
malfunctioning traffic signals, bridges, street lights, and other related 
facilities; maintains accurate records of all incoming and outgoing 
communications and performs related duties.

Takes the lead and/or performs the more difficult and complex clerical 
work requiring the utilization of keyboarding or typing skills and the 
application of independent judgment.  

May participate in the interviewing and training of new employees.  

Key enters or types reports and/or assists in the preparation of reports 
by gathering data, tabulating results, and/or preparing charts.  

Maintains records and files.

Will be required to learn to utilize various types of electronic and/or 
manual recording and information systems used by the agency, office, 
or related units.

REQUIREMENTS:

EXPERIENCE:

Two (2) years of clerical experience operating an alphanumeric keyboard 
or typewriter to produce documents such as letters, memos, reports, charts, 
forms and other materials; one (1) year of which must have been performing
duties at or equivalent to the Keyboarding Clerk 2 level.  

NOTE:  Successful completion of a clerical training program with a minimum
of 700 clerical training hours or 30 semester hour credits in secretarial science 
from an accredited college or university may be substituted for one (1) year of 
experience indicated above. Coursework must include keyboarding/typing skills, 
methods, and procedures; other courses may include, but not be limited to, 
office procedures, word processing, and business English.

NOTE:  Applicants will be required to demonstrate proficiency in 
keyboarding or typing.   

LICENSE:

Appointee will be required to possess a driver's license valid in 
New Jersey only if the operation of a vehicle, rather than employee 
mobility, is necessary to perform the essential duties of the position.

KNOWLEDGE AND ABILITIES:

Knowledge of office routines, equipment, and practices.  

Knowledge of performing difficult typing, keyboarding or other types 
of work necessary in producing a variety of documents.

Knowledge of the operation, technology, and application of word
processing equipment, computer consoles, or other equipment and 
software used in the production of a variety of documents.

Ability to effectively operate and a word processing system or 
equipment, computer consoles, or other equipment and software
used in the production of a variety of documents.

Ability to organize assigned work and develop effective work methods.

Ability to operate an alphanumeric keyboard or typewriter with speed 
and accuracy to produce documents such as letters, memos, reports, 
charts, forms and other materials.   

Ability to format, prepare and use forms, charts and other documents.  

Ability to proofread documents and correct errors.  

Ability to understand, remember, and carry out oral and written directions.

Ability to take the lead over lower level clerical staff.   

Ability to instruct, advise and train clerical employees on the methods 
and procedures used in the work unit.  

Ability to comprehend established office routines and department 
regulations.

Ability to organize assigned clerical work and develop effective work 
methods.

Ability to make arithmetic calculations and tabulations.

Ability to perform tasks accurately within prescribed time frames.  

Ability to work effectively with associates, superior officials, and 
members of the public concerned with the work of the department.

Ability to operate and perform routine maintenance on office machines 
and other equipment.

Ability to maintain records and files.

Ability to utilize various types of electronic and/or manual recording and 
information systems used by the agency, office, or related units after a 
period of training.  

Ability to read, write, speak, understand, and communicate in English 
sufficiently to perform duties of this position.  American Sign Language 
or Braille may also be considered as acceptable forms of communication.

Persons with mental or physical disabilities are eligible as long as they
can perform essential functions of the job after reasonable accommodation
is made to their known conditions.  If the accommodation cannot be made
because it would cause the employer undue hardship, such persons
may not be eligible. 

CODE:  02781   02/11/2012

This job specification is for local government use only.

DUAL TITLE CODE:  06342