You are reading the State of New Jersey Job Descriptions. This is not a Job Vacancy Announcement.

Job Specification



Under direction performs professional work, which includes development, 
implementation, and maintenance of multinetwork, multi-user Local Area 
Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area 
Networks (WAN); maintains centralized, decentralized, and remote network 
services; maintains network security and data integrity; provides consultations 
and recommendations to infrastructure managers as required to troubleshoot 
and resolve network problems, monitor overall performance, and conduct 
upgrades as required; may be assigned to the administration of Storage 
Area Networks (SANs); does other related duties.

NOTE: The examples of work for this title are for illustrative purposes only. 
A particular position using this title may not perform all duties listed in this 
job specification. Conversely, all duties performed on the job may not be listed.


Supervises the development, implementation, and maintenance of 
multinetwork, multi-user environment.

Maintains availability of centralized, decentralized, and remote network 
services including but not limited to file service, printing, local electronic 
mail, Internet electronic mail, office applications, remote access, Internet 
web connectivity, and mainframe gateway.

Schedules and dispatches resources to track/troubleshoot/correct 
network related issues either logged through the help desk and/or 
recorded through the monitoring of the network.

Plans and installs software updates and patches to network operating 
systems, server-based applications, and centralized services.

Plans and installs hardware upgrades for network servers, gateways, 
and associated telecommunication devices.

Maintains accurate and up-to-date documentation for network 

Plans, configures, and troubleshoots networked devices including but 
not limited to printers, personal computers, facsimile, modems, plotters, 
and scanners.

Plans, configures, and troubleshoots network client software installations 
and updates.

Provides guidance to infrastructure managers/technicians to troubleshoot 
and resolve network problems, monitor overall performance, and conduct 
upgrades as needed.

Administers user access to network resources and adds/modifies/deletes 
user accounts for file/print and dial-in servers.

Administers electronic mail gateways, both internal and Internet.

Diagnoses and repairs or coordinates repair of network hardware.

Monitors performance of servers and telecommunications devices 
(such as hubs, switches, and routers) and takes appropriate action 
to tune and optimize such devices to maximize performance and 
throughput, and minimize downtime.

Monitors disk capacity and takes appropriate action to ensure adequate 
disk space is available to networked users, software applications, and 
attached devices.

Checks and responds appropriately to errors logged by the server 
and/or network devices.

Maintains accurate and up-to-date documentation (manual or through 
an online log file) of all errors of high severity and action taken to correct 
the error.

Develops, implements, and ensures adherence to system standards/procedures.

Maintains the highest levels of network security and data integrity including 
antivirus countermeasures.

Develops, tests, implements, and periodically updates a disaster recovery 
plan for the enterprise.

Ensures that daily or weekly and incremental or full backups are performed 
and verified, and rotates media offsite.

Ensures that clients are able to restore files from backup and/or archive.

Provides technical support to end-users.

Maintains knowledge of network-related emerging technologies and evaluates 
vendor products for potential use within the agency.

Coordinates with OTIS and other government agencies to ensure optimal 
use of the network topology, WAN, and wiring infrastructure.

Leads the capacity planning process to ensure timely and cost effective 
advancement of the network.

Prepares an annual budget for the development, implementation, 
installation, and termination of network servers and related
hardware/software/telecommunications components.

Will be required to learn to utilize various types of electronic and/or 
manual recording and information systems used by the agency, office, 
or related units.

NOTE: When assigned to the administration of SANs, positions utilizing 
the title in this nature will be assigned the following duties:

Takes the lead over assigned SAN technical support team and others 
involved in the work of the unit

Installs, configures, supports, and maintains SANs and associated 

Administers SANs, servers, and associated schedules; manages storage 
and related devices

Configures and administers data restore and disaster recovery

Responds to user requests for storage allocation

Prepares reports on storage administration best practices, new technologies, 
and recommended enhancements and configuration changes

Provides formal and informal storage administration training and mentoring



Graduation from an accredited college or university with a Bachelor's 
degree which must include a minimum of eighteen (18) semester hour 
credits in mathematics, and/or computer science.

NOTE: Applicants who do not possess the Bachelor's degree but possess 
the 18 semester hour credits may substitute additional experience as 
indicated below on a year-for-year basis with thirty (30) semester hour 
credits being equal to one (1) year of experience.

NOTE: Evidence of formal training in Computer Science/Information 
Technology received at an accredited institution may be submitted with 
your application for evaluation by the Civil Service Commission for possible 
credit. These training courses will be examined to see how they compare, 
both in hours/content, to college courses to which they equate, sixteen 
(16) training hours being equal to one (1) college credit. In house training 
courses will not be accepted as meeting this criteria; thus, they will not be 


Three (3) years of experience in the development, implementation, and 
maintenance of multinetwork, multi-user Local Area Networks (LAN), 
Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN) 

NOTE:  For positions involved in the administration of a Storage Area 
Network, in lieu of the above experience requirement, applicants must 
have three (3) years of experience installing, configuring, and supporting 
network hardware and software, at least one (1) year of which shall have 
been in the planning, implementation, and support of storage area network 
and related technologies.  


Appointees will be required to possess a driver's license valid in 
New Jersey only if the operation of a vehicle, rather than employee 
mobility, is necessary to perform essential duties of the position.


Knowledge of industry standard Network Operating Systems (NOS).

Knowledge of server hardware and associated software.

Knowledge of telecommunication components used to interconnect 
servers to communication devices and ultimately clients (PCs).

Knowledge of countermeasures for dealing with network security 
and virus protection.

Knowledge of techniques to determine system capacity and cost 
effectiveness of system utilization.

Ability to establish goals and set priorities.

Ability to schedule and organize work activities and identify/resolve 
problems which arise.

Ability to interact with orders and come to consensus on various issues.

Ability to prepare clear, sound, accurate, and informative reports 
containing findings, conclusions, and recommendations.

Ability to work independently or in a team environment.

Ability to utilize various types of electronic and/or manual recording 
and information systems used by the agency, office, or related units.

Ability to read, write, speak, understand, and communicate in English 
sufficiently to perform duties of this position.  American Sign Language 
or Braille may also be considered as acceptable forms of communication.

Persons with mental or physical disabilities are eligible as long as they 
can perform essential functions of the job with or without reasonable 
accommodation.  If the accommodation cannot be made because it would 
cause the employer undue hardship, such persons may not be eligible.

This job specification is applicable to the following title code(s) which
are different work week or work month and/or variants of the job class title:
Local or
Class of

This job specification is for state and local government use.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.