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Job Specification



Under close direction of a Safety Service Patrol Shift Supervisor
in the Department of Transportation, as apprentice and 
productive worker, receives on-the-job training in emergency service 
patrol duties; does other related duties.

NOTE: The examples of work for this title are for illustrative purposes 
only.  A particular position using this title may not perform all duties listed in this 
job specification. Conversely, all duties performed on the job may not be listed.


Effectively communicates with the public, providing courteousness and 
empathy, particularly in stressful and traumatic situations.

Contacts the Central Dispatch Unit (CDU) for all incidents, communicating 
accurate information and requesting additional assistance as required.

As first on scene at motor vehicle accidents, learns to prioritize and control 
situations until released by a supervisor or incident commander and in some 
cases until the incident clears.

Assists law enforcement officers in duties relating to traffic control situations, 
also maintains traffic control in accordance with the NJDOT Safety Manual 
as well as the NJDOT Work Zone Safety Set Up Guide.

Receives on-the-job training in assisting disabled motorists along 
designated section of roadway by changing a flat tire, providing a small 
amount of fuel, jump starting vehicle, providing directions for lost travelers 
or calling for additional assistance (Police, Fire, Medical, Maintenance, 

Responds to transportation related accidents and provides traffic control 
for fire and police as necessary as stated in the NJDOT Safety Manual 
as well as the NJDOT Work Zone Safety Set Up Guide.

Learns to respond to transportation related accidents and provides 
safety for fire and police as directed by supervisory or other senior 
NJDOT personnel.

Learns how to properly tag abandoned vehicles and fill out reports on 
vehicles for the State Police.

Removes debris to keep the roadway clear and learns when to report 
items too large or that have been removed from the roadway to CDU 
for maintenance response if/when needed.

Learns to close lanes due to an accident or debris in the road, using 
cones, signs and flares to provide appropriate traffic control during 
incidents, as indicated in the NJDOT Safety Manual and/or NJDOT 
Work Zone Safety Set Up Guide.

Assists in cleanup of non-hazardous spills and reporting incident 
to proper authority (Police, Fire, Medical, Maintenance, Environmental).

Reports all suspicious activities accurately to supervisor and proper 
authority with direction for situations such as potential stolen vehicles, 
questionable individuals, illegal motorists, and drivers suspected under 
the influence of alcohol/drugs.

Learns to program and operate roadside field deployable intelligent 
transportation system equipment including truck and trailer mounted 
variable message signs, highway advisory radio and portable closed 
circuit television cameras.

Works in all weather and provides motorists assistance particularly during 
harsh conditions such as heavy snow, ice, rain and other hazardous events.
May be required to perform emergency overtime during weather emergencies 
and other types of critical situations.

Learns to operate and utilize all Safety Service Patrol (SSP) vehicles 
and equipment in the fleet for use in the clearing of state owned roadways.

Performs minor SSP building maintenance and clean up, both inside and 
outside as necessary.

Learns to accurately estimate and report traffic queue information to 
the Statewide Traffic Management Center (STMC) and/or Traffic 
Operations South (TOC) on a regular basis.

Learns to provide estimated durations to the Statewide Traffic 
Management Center (STMC) and/or Traffic Operations South 
(TOC) for transportation related incidents.

Will be required to learn to utilize various types of electronic and/or 
manual recording and information systems used by the agency, office, 
or related units.


Appointees must successfully complete the following training within 
one (1) year of hire:

-	Basic Automobile Repair
-	Incident Command (ICS-100)
-	Emergency Traffic Control for Emergency Responders
-	Bloodborne Pathogens
-	Use of Fire Extinguishers
-	Hazmat Awareness
-	Hazardous Communication Training

Appointees must also successfully complete Incident Command 
Systems (ICS-200) training within two (2) years of hire.

Appointees must possess a driver's license valid in New Jersey.  
Appointees are also required to possess a valid Commercial Driver's 
License (CDL) and applicable endorsement for the class and type of 
vehicle being operated.

The responsibility for ensuring that employees possess the required 
motor vehicle license, commensurate with the class and type of vehicles 
operated, rests with the Appointing Authority.


Knowledge of care and maintenance of trucks and motorized equipment, 
including cleaning, servicing of batteries, care of tires and lights.

Knowledge of the procedures for the competent, safe, and efficient 
operation of vehicles.

Knowledge of the minor repair procedures which can be done without 
recourse to the repair shop.

Knowledge of safety procedures and ability to apply to Safety 
Service Patrol  workload.

Knowledge of Department Of Transportation Safety manual and 
Manual Uniform Traffic Control Devices.

Ability to interpret and apply DOT Safety Manual and Manual on 
Uniform Traffic Control Devices, as well as the NJDOT Work Zone 
Safety Set Up Guide.

Ability to interact with the public with courtesy and sensitivity.

Ability to understand, remember and carry out oral and written 
directions and to learn quickly from oral and written explanation 
and demonstrations.

Ability to read, write, speak, understand, or communicate in English 
sufficiently to perform the duties of this position.  American Sign 
Language or Braille may also be considered as acceptable forms of 

Persons with mental or physical disabilities are eligible as long
as they can perform essential functions of the job with or without
reasonable accommodation.  If the accommodation cannot be 
made because it would cause the employer undue hardship, 
such persons may not be eligible.


Appointees who successfully complete the twenty four (24) month training 
period will be eligible for advancement in accordance with N.J.A.C. 4A:3-3.7 
et. Seq., to the title among the following for which they have been trained:  
Safety Service Operator.

The inability of an employee to complete the required training period and/or 
to attain a level of performance warranting advancement to the title listed 
above shall be considered cause for separation.

This job specification is applicable to the following title code:
Local or
Class of

This job specification is for state government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.