You are reading the State of New Jersey Job Descriptions. This is not a Job Vacancy Announcement.

Job Specification

COMMUNICATIONS OPERATOR TRAINEE

DEFINITION

Under direction, in a centralized communication center as trainee and 
productive worker, learns to perform varied types of communications work; 
does related work.

NOTE:  The examples of work for this title are for illustrative purposes 
only.  A particular position using this title may not perform all duties listed 
in this job specification.  Conversely, all duties performed on the job may 
not be listed.

EXAMPLES OF WORK:

Under supervision, as trainee and productive worker:

Receives fire calls, transmits fire alarms, and dispatches personnel and 
fire equipment.

Receives and transmits radio communications to law enforcement agencies, 
police patrol cars, and others for appropriate action.

Learns to make entries, inquiries, cancellations, and modifications of records 
in the National Crime Information Center and the State Crime Information 
Center, the Stolen Vehicle file, Stolen License Plate file, Stolen/Missing Gun 
file, Stolen Article file, Wanted Person file, Stolen/Embezzled/Counterfeited/ 
Missing Securities file, the Stolen Boat file and other systems for law 
enforcement agencies of the state.

Utilizes video display keyboard equipment and/or data processing or
computer oriented equipment in receiving and sending messages to 
state and out-of-state law enforcement agencies.

Maintains a daily radio log of all incoming and outgoing communications.

Receives and answers telephone, radio, and teletype inquiries of the 
National Crime Information Center and State Crime Information Center 
for law enforcement agencies of the state.

Maintains and updates NCIC, SCIC and other files.

Receives and records telephone complaints and requests from the 
general public for police assistance.

Receives and records calls for ambulance service and dispatches 
ambulances to desired locations.

Maintains the official station records and log.

Provides information upon request in accord with established procedures 
and regulations.

Types reports, statistical data, and other information, and learns to 
prepare and maintain essential records and files.

By means of a communications terminal, enters and receives information 
from a central computer on persons arrested or suspected of criminal activity.

Operates a communications terminal keyboard to enter information regarding 
arrests and crimes into a computer and searches computer memory to match 
current information versus past records for identification purposes and to 
retrieve previous criminal records.

Will be required to learn to utilize various types of electronic and/or manual 
recording and computerized information systems used by the agency, office, 
or related units.

REQUIREMENTS:

LICENSE:

Appointees will be required to possess a driver's license valid in New Jersey 
only if the operation of a vehicle, rather than employee mobility, is necessary 
to perform the essential duties of the position.

KNOWLEDGE AND ABILITIES:

Knowledge of filing and other office routines.

Ability to adhere strictly to established procedure and protocol and work 
in a law enforcement agency communication unit.

Ability to profit by an inservice training program in emergency and other 
communications.

Ability to understand, remember, and carry out oral and written instructions 
and to learn quickly from oral and written directions and from demonstrations.

Ability to operate data processing and computer oriented equipment used 
in receiving and sending messages after a period of training.

Ability to make entries and changes of varied types in records of the National
Crime Information and State Crime Information Centers and in other date files 
after a period of training.

Ability and willingness to work eight (8) hours on a rotational shift to include 
weekends and holidays.

Ability to receive and transmit radio communications to law enforcement 
agencies and police patrol cars after a period of training.

Ability to use a keyboard with skill, speed, and accuracy after a period of 
training.

Ability to maintain a daily radio log of incoming and outgoing communications.

Ability to receive and answer telephone, radio, and teletype inquiries for law 
enforcement agencies after a period of training.

Ability to prepare factual reports in appropriate form after a period of training.

Ability to maintain essential records and files.

Ability to learn to utilize various types of electronic and/or manual recording 
and information systems used by the agency, office, or related units.

Ability to read, write, speak, understand, or communicate in English sufficiently 
to perform the duties of this position. American Sign Language or Braille may 
also be considered as acceptable forms of communication.

Persons with mental or physical disabilities are eligible as long as they 
can perform essential functions of the job with or without reasonable 
accommodation.  If the accommodation cannot be made because it would 
cause the employer undue hardship, such persons may not be eligible.

ADVANCEMENT:

Upon the successful completion of the twelve (12) month training period, 
appointee will be eligible for advancement under the Civil Service Commission
procedures to the title Communications Operator,  Communications Operator, 
Secured Facilities, Communications Operator, Environmental Protection or 
Communications Operator Department of Corrections.

The inability of an employee to attain a level of performance warranting 
advancement to the title listed above shall be considered as cause for 
separation.


This job specification is applicable to the following title code:
Job
Spec
Code
VariantState,
Local or
Common
Class of
Service
Work
Week
State
Class
Code
Local
Class
Code
Salary
Range
Note
21801SN4099N/AA99-

This job specification is for state government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.

2/02/2019