COMMUNICATIONS OPERATOR TRAINEE
Under direction, in a centralized communication center as trainee and
productive worker, learns to perform varied types of communications work;
does related work.
NOTE: The examples of work for this title are for illustrative purposes
only. A particular position using this title may not perform all duties listed
in this job specification. Conversely, all duties performed on the job may
not be listed.
EXAMPLES OF WORK:
Under supervision, as trainee and productive worker:
Receives fire calls, transmits fire alarms, and dispatches personnel and
Receives and transmits radio communications to law enforcement agencies,
police patrol cars, and others for appropriate action.
Learns to make entries, inquiries, cancellations, and modifications of records
in the National Crime Information Center and the State Crime Information
Center, the Stolen Vehicle file, Stolen License Plate file, Stolen/Missing Gun
file, Stolen Article file, Wanted Person file, Stolen/Embezzled/Counterfeited/
Missing Securities file, the Stolen Boat file and other systems for law
enforcement agencies of the state.
Utilizes video display keyboard equipment and/or data processing or
computer oriented equipment in receiving and sending messages to
state and out-of-state law enforcement agencies.
Maintains a daily radio log of all incoming and outgoing communications.
Receives and answers telephone, radio, and teletype inquiries of the
National Crime Information Center and State Crime Information Center
for law enforcement agencies of the state.
Maintains and updates NCIC, SCIC and other files.
Receives and records telephone complaints and requests from the
general public for police assistance.
Receives and records calls for ambulance service and dispatches
ambulances to desired locations.
Maintains the official station records and log.
Provides information upon request in accord with established procedures
Types reports, statistical data, and other information, and learns to
prepare and maintain essential records and files.
By means of a communications terminal, enters and receives information
from a central computer on persons arrested or suspected of criminal activity.
Operates a communications terminal keyboard to enter information regarding
arrests and crimes into a computer and searches computer memory to match
current information versus past records for identification purposes and to
retrieve previous criminal records.
Will be required to learn to utilize various types of electronic and/or manual
recording and computerized information systems used by the agency, office,
or related units.
Appointees will be required to possess a driver's license valid in New Jersey
only if the operation of a vehicle, rather than employee mobility, is necessary
to perform the essential duties of the position.
KNOWLEDGE AND ABILITIES:
Knowledge of filing and other office routines.
Ability to adhere strictly to established procedure and protocol and work
in a law enforcement agency communication unit.
Ability to profit by an inservice training program in emergency and other
Ability to understand, remember, and carry out oral and written instructions
and to learn quickly from oral and written directions and from demonstrations.
Ability to operate data processing and computer oriented equipment used
in receiving and sending messages after a period of training.
Ability to make entries and changes of varied types in records of the National
Crime Information and State Crime Information Centers and in other date files
after a period of training.
Ability and willingness to work eight (8) hours on a rotational shift to include
weekends and holidays.
Ability to receive and transmit radio communications to law enforcement
agencies and police patrol cars after a period of training.
Ability to use a keyboard with skill, speed, and accuracy after a period of
Ability to maintain a daily radio log of incoming and outgoing communications.
Ability to receive and answer telephone, radio, and teletype inquiries for law
enforcement agencies after a period of training.
Ability to prepare factual reports in appropriate form after a period of training.
Ability to maintain essential records and files.
Ability to learn to utilize various types of electronic and/or manual recording
and information systems used by the agency, office, or related units.
Ability to read, write, speak, understand, or communicate in English sufficiently
to perform the duties of this position. American Sign Language or Braille may
also be considered as acceptable forms of communication.
Persons with mental or physical disabilities are eligible as long as they
can perform essential functions of the job with or without reasonable
accommodation. If the accommodation cannot be made because it would
cause the employer undue hardship, such persons may not be eligible.
Upon the successful completion of the twelve (12) month training period,
appointee will be eligible for advancement under the Civil Service Commission
procedures to the title Communications Operator, Communications Operator,
Secured Facilities, Communications Operator, Environmental Protection or
Communications Operator Department of Corrections.
The inability of an employee to attain a level of performance warranting
advancement to the title listed above shall be considered as cause for
This job specification is applicable to the following title code:
This job specification is for state government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.